Shipping
Flat Rate Shipping — $7
All Golden Life apparel is made to order and printed just for you once your order is placed.
Production Time
Orders are typically printed and prepared within 2–4 business days.
Shipping Time
After production, most orders arrive within 3–7 business days depending on your location.
Order Tracking
Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.
Shipping Carrier
We ship through trusted carriers such as USPS, UPS, and DHL to ensure reliable delivery.
Shipping Address Accuracy
Please double-check your shipping address at checkout. We are unable to replace orders shipped to incorrectly entered addresses.
If you have any questions about your order, feel free to contact us anytime:
nick@goldenlifeapparel.com
Returns & Replacements
At Golden Life, we want you to love your gear as much as you love your dog. If something isn’t right with your order, we’ll make it right.
Damaged, Defective, or Misprinted Items
If your item arrives damaged, misprinted, or defective, we’ll gladly send you a free replacement.
Please contact us within 14 days of delivery and include:
Your order number
Clear photos of the issue
Once verified, we’ll take care of the replacement right away.
Wrong Item Received
If you receive the wrong design or item, we’ll correct it immediately.
Contact us within 14 days of delivery with your order number and photos and we’ll send the correct item as soon as possible.
Lost Packages
If your package appears lost in transit, please reach out and we’ll work with the shipping carrier to investigate.
If the carrier confirms the package is lost, we’ll send a replacement order at no cost.
Sizing Issues
Please review our sizing chart before placing your order.
If your shirt doesn’t fit quite right, contact us within 14 days of delivery. We’re happy to offer a one-time courtesy size replacement for unworn items.
This replacement is limited to one per order and applies to sizing issues only.
Returns & Refunds for Change of Mind
Because each item is made to order, we do not offer refunds or returns for:
Change of mind
Ordering the wrong color or design
Incorrect size (beyond the one-time size replacement above)
Shipping costs are non-refundable.
Important
Please do not send items back without contacting us first. Unauthorized returns cannot be processed.
To start a claim, contact us at:
nick@goldenlifeapparel.com
401-297-9548
